It may well be that the most consequential aspect of the ongoing outage in Microsoft Outlook won’t be the outage itself. It will be the fallout. That may have a number of diverging aspects.
First, managers should begin wondering if they are too dependent on Microsoft. That dependence may go beyond email to identity and authentication, productivity tools, and infrastructure itself via Azure. That has proven to be a risk.
Echoing my earlier post, there may be heightened regulatory scrutiny on Microsoft. That’s been delayed for far too long..
Finally, maybe cloud architecture isn’t such a good idea after all.
And there’s an issue that may not have been considered. What if Microsoft is unable to resolve the problem? That’s a long shot but it’s technically possible.