The End of the Routine

I think that Henry Allen is guilty of over-analysis in his op-ed in the Washington Post this morning. I don’t think that “knowledge workers” (a term I despise) condescend to people who work with their hands. I think they’re just ignorant and inclined to puff themselves up. Isn’t that the charm of the TV program Undercover Boss? What a poor job the “boss” who goes to work in the trenches does at the dirty, repetitive, unglamorous jobs that need to be done but are paid so much less than he is?

Why are today’s television programs about stockbrokers, lawyers, and doctors rather than about bus drivers and sewer workers? I don’t think you need to look for some social trend in which everybody despises people who work in factories or as janitors to explain it. Carl Reiner didn’t write a comedy program about a television comedy writer who lived in New Rochelle, New York because he despised blue collar workers but because he was a comedy writer who lived in New Rochelle, New York. He wrote about what he knew.

Product placement is probably a component, too. It’s easier to work expensive luxuries that people don’t need into a program about people with high incomes than it is to put them into Ralph Kramden’s apartment.

Add specialization and nepotism and you’ve got it. There are programs written by aimless 20-somethings with a target audience of aimless 20-somethings.

I’m at a loss to explain Dancing With the Stars (other than the skimpy costumes worn by the female competitors).

However, there’s an important remark in the op-ed that I think that Mr. Allen completely fails to understand:

Here’s Walter Russell Mead, a noted policy scholar, saying in a recent blog posting that revolutions in information technology create “the potential for unprecedented abundance and a further liberation of humanity from meaningless and repetitive work.”

I’d thought these revolutions had liberated stand-ups from this work by throwing them out of it, but what caught my eye was the “meaningless and repetitive.” What an odd thing to say — Mead might just as well be describing what it’s like to be a stockbroker or a big-firm lawyer. He isn’t, though, because these are knowledge-class jobs, and this rap about “meaningless” is usually reserved for the stand-up class.

This is what I think he doesn’t understand: the “meaningless and repetitive” isn’t just disappearing from “stand-up factory” jobs; it’s disappearing from the work of stockbrokers and lawyers as well. Those tasks are being automated. Or, in the case of the big-firm work formerly done by associates, it’s being shipped off to India and performed at a fraction of the cost.

The meaningless and repetitive has been a large part of most jobs including those of stockbrokers, lawyers, engineers, physicians, and college professors. My dad, a sole practitioner attorney (who’d been an associate at the largest firm in St. Louis until it collapsed in a scandal) used to refer to that meaningless and repetitive work as his “bread and butter business”. I think that’s true, generally.

However hard they try to protect it, I think it’s inevitable that the meaningless and repetitive will disappear from most jobs including those of highly compensated professionals. Maybe especially those of highly compensated professionals.

I don’t honestly know what the future will bring. I know any number of people who have no interest (or at least don’t think they have an interest) in “meaningful” (whatever that means—I think that meaning is something you put into a job, not something you take out) and creative work. They really just want to put in their 9 to 5, do as little as possible, get paid as much as the market will bear, go home, have a beer, and watch the ballgame on the television. Or Dances With the Stars.

28 comments… add one
  • Icepick Link

    It’s easier to work expensive luxuries that people don’t need into a program about people with high incomes than it is to put them into Ralph Kramden’s apartment.

    You’re not thinking this through. Don’t put the stuff in Kramden’s apartment, put an ad on the side of his bus. Show him driving around, or getting in and out of the bus at a shift change and you can put ads for anything you want on the side of the bus. Better still, you can film those scenes once, use blue screen where the ads will be, and change them all the time with minimal expense for the TV show! Producers love cheap, and networks love advertizing dollars. This would win all the way around!

  • Icepick Link

    I’m at a loss to explain Dancing With the Start (other than the skimpy costumes worn by the female competitors).

    What are the demographics? If it skews older at all (and I mean the older half of Gen X), then it is nostalgia for the variety shows of our youth.

  • PD Shaw Link

    Perhaps its because I tend to watch shows with Zombies (Walking Dead) or Vampires, Werewolfs and Ghosts (Being Human), but I usually chalk up most t.v. as escapism. If everybody was a doctor, stockbroker and lawyer, I can’t imagine that would be what the shows would be about. What does Orly Taitz watch?

  • Icepick Link

    Meaningless I’ll buy. Repetitive I’ll buy. Meaningless and repetitive? Not buying it, at least not in the context listed above. Operating a press might be repetitive, but something is coming out at the end that someone wants or needs.

  • What does Orly Taitz watch?

    Just off-hand, I’m guessing Orly Taitz.

  • I just realized I haven’t done a post on The Walking Dead. I probably should.

  • “Dancing With the Stars” might be more interesting to folks whose mamas didn’t soft shoe in the kitchen.

  • I don’t look down on Dances With the Stars or people who watch it. I just don’t understand it.

    I used to watch competitive ballroom dancing on TV on the rare occasions when it was broadcast. Watching people who are excellent at anything is entertaining. Competitive ballroom dancing is a wild and surreal world of its own (Strictly Ballroom is one of my favorite pictures).

    However, watching people who can dance well pretend to dance with people who can’t? That’s not my cup of tea.

  • PD Shaw Link

    A quick google shows “Dancing” is the most popular show for those over 50. I think the variety show theory, perhaps coupled with game shows of yesteryear, is better suited for baby boomers and up. I’m on the older end of Gen X (’68), and I barely remember any of the variety shows, except the Muppet Show — they were off by the early 70s. I remember a lot of sitcoms that don’t seem to exist any more.

    If the Dancing audience was more 30s and 40s, I’d theorize that parents with young kids are watching it because there is really very little on network t.v. these days which is appropriate for kids (who are watching Nick or Disney channels)

  • I go with that. Plus, a lot of people like to watch dancing, even bad dancing. American Bandstand, Soul Train, the TV show Fame, when I was a teenager. There just aren’t many TV venues for that anymore.

    I remember Juliet Prowse.

  • Icepick Link

    PD, I was born in ’68 as well, and I don’t know how it is you don’t remember Sonny & Cher, Carol Burnett, Donny & Marie, etc. Not to mention the talk shows that were functionally variety shows (Merv Griffin and the like). And that completely ignores Hee-Haw!

  • ’57 here. I’ve been to “sock hops” that were called that.

  • Icepick Link

    Mike Douglas! That’s the other daytime talk show I was trying to remember. And Dinah Shore. And and and ….

  • Drew Link

    For me, the “meaningless and repetitive” is the most interesting issue in the wide r anging essay. But first:
    “other than the skimpy costumes worn by the female competitors).”

    I think, sir, you need inquire no further.

    I would modify meaningless and repetitive, to just repetitive. Unless you are digging holes and then filling them back up its not meaningless. Maybe not big value add, but not meaningless. But I reflect on this mornings activities for me. My day usually starts at 6:30 am. I had a conference call with my associates and our lawyer for 3 hours re: one of our portfolio companies. Two topics: an employment agreement, and how to effect a capital restructuring.

    Employment agreements are easy. Heres the number, bennies, cause definition, tail, badda bing badda boom done. “repetitive.”. 10 minutes. The restructuring was a mind bending exercise involving valuation, conversion and extinguishment of existing securities and rights, nature of newly issued securities, preferences, management sensitivities, fiduciary concerns, equitable treatment and how not to get sued. a lot of experience and talent focused on that one.

    And so at last, my point. I suppose we could have farmed out the employment agreement ( bread and butter) to a low cost provider. And saved the crucial legal work for our attorney. You know what they call someone who does that. An asshole. It’s a package. So my point is that I don’t think we will see such a bifurcation as you might imagine. Maybe some people operate that way, but I strongly suspect that you, Dave, provide a suite of services to clients ranging from the mundane to the very high value add. I don’t think you would appreciate or tolerate too much cherry picking on the part of your clients. And I suspect that attitude would pertain widely.

  • Icepick Link

    All of which reminds me of the Saturday Evening 7:00 PM massacres of my youth. On those days when I couldn’t get out of the house to play, I’d be stuck at that time slot. Dad wanted to watch Hee-Haw, Nana (maternal grandmother) wanted to watch Lawrence Welk, and I wanted to watch Mutual of Omaha’s Wild Kingdom. You’ll never win that battle when your six or seven.

    The horror, the horror….

  • Hee-Haw and Donny and Marie were far after my time. By the time they came around I was pretty much up to here with variety shows.

    My folks watched a lot of them: besides the Ed Sullivan program there were Ted Mack’s Original Amateur Hour, Arthur Godfrey’s Talent Scouts, Your Show of Shows, Gary Moore, Jimmy Durante, Gleason (all of the shows from Cavalcade of Stars to his Miami show) just to name a few.

    As far as Hee-Haw goes, besides being after my time I was never that much into Grand Ol’ Opry-style country acts. I never watched Porter Wagoner’s program but I channel surfed past it quite a few times. You could hardly miss the very small, very young blonde woman with the big bust and the bouffant wigs. Dolly something, I think 😉

  • Andy Link

    Dave,

    I think you should look at the ratings for shows these days and be sure to include cable. Just to give one example, one of the most popular shows is about a bunch of guys digging for gold in Alaska.

    As far as Dancing goes, we were faithful watchers (via DVR of course, we don’t watch live TV except sports anymore) for several seasons. Some of the factors: sex appeal, the dancing itself, the musical performances and pro and guest dances, and we used to take ballroom lessons, so there’s the appeal of watching others try to learn in a short time and then perform live.

    I gave up on the Walking Dead after the first couple of episodes this season. The show really began to annoy me, which is too bad because I like Zombies.

  • Andy Link

    I’m the same age as PD and Ice (also born in 68) and remember most of those hows. I was also forced to watch Lawrence Welk at my Grandmothers, which is something I never quite recovered from.

  • PD Shaw Link

    @Icepick, I can vagulely remember those shows, so my memory may not be as good. My parents certainly watched Hee-Haw, Lawrence Welk. Heck, I think they saw the Lawrence Welk performers 10 years ago. I associate those shows with my parents, who probably do watch Dancing with the Stars; they certainly watch American Idol.

    I have more recollection of the 70s sitcoms from Normal Lear, Happy Days, Laverne & Shirley, and M*A*S*H* before my dad said it stopped being funny. Also, the Disney movies on Sunday.

  • Icepick Link

    which is something I never quite recovered from.

    Who does?

  • sam Link

    I remember Texaco Star Theater and most of the ones Dave lists. Hell, I recall watching Gleason on the Dumont Network… And I was reminded on Betty White’s birthday, that I used to watch her local comedy show in LA in the 50s, Life with Elizabeth. Not sure what her husband did for a living. And can anyone tell me what Ozzie Nelson did? (I’m pretty sure he wasn’t a retired band leader on the show –although that’s what he was.)

  • I loved Life With Elizabeth. It’s in the public domain and can be watched, streaming, via the Internet from various sources. Pub-D-Hub, maybe.

    Almost as good as I Married Joan.

    Oh, and Ozzie (on TV) was an advertising executive. It was only mentioned once.

    As I think I’ve mentioned before my dad, always an early adopter, went out and bought a TV when my mom was pregnant with me. One of the teeny-tiny round screen jobs. Consequently, I don’t ever remember life without television.

  • steve Link

    I am with Drew here. Much of what could be considered mundane is necessary to making a complex entity work. Attention to detail on the mundane is sometimes as valuable as brilliant insights.

    Steve

  • Something more interesting to take from the essay, is perhaps stand-up jobs vs. sit-down jobs.

    When I worked for newspapers (a small suburban chain), we were just transitioning into computers. ’89 where I worked.

    Editors were still working on Tandys. The ad composition department was mixed. We used Exacto knives and stock magazines for art, and copiers, and waxers, and used lined sheets to put out pages, but used networked personal computers for type. Our lead computer was a Windows 386.

    We had a darkroom for photography, and a specialized PMT camera for sizing pictures which were again cut with Exactos and rules.

    We physically carried the completed pages to the printer.

    Most of those jobs are gone. Sit down at an Apple and it’s done. And the product is better, if we’re talking about getting type onto pages.

    But I liked using an Exacto.

    But using and

  • See there. I could cut that right off.

  • steve:

    It’s pretty hard to justify paying a human physician $100 an hour to do mundane, routine things that would actually be done better if they were fully automated. That’s not the case for surgery but it is true for quite a few medical specialties.

    Take rheumatology, for example. A significant amount of time is spent translating clinical results into therapies, not a task that human beings perform well. Computer programs never forget, get tired, have an after-hours meeting to attend, get hungry, have indigestion, and so on.

  • Janis:

    By the mid 1970s most big city newspapers were at least partially automated. DEC-10s and -20s dominated in that market. Interestingly, large, high-speed and volume printers (I’m thinking of the Xerox line) still use technology derived from Digital internally.

  • My point was more that automating the work took some of the pleasure and community out of it, leading to more of the “let’s get out of this cubicle and find a drink” attitude than before. But then, that might reflect my innate hands-on preference.

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